English
EspañolOffers confidential counseling and support services in moments of crisis and general counseling by telephone. Counseling is offered on topics such as sexual assault, custody conflicts, divorce, child abuse, domestic violence, mental health, unemployment, and more.
Statewide Programs
Updated:
April 15, 2024Included in this list are programs that can offer help/referrals to victims of abuse throughout the state. (Have a suggestion or correction? Contact us!)
Family Counseling and Support Line
Departament de la Familia
Phone:
(787) 977-8022, (888) 359-7777
Phone 2:
(787) 749-1333, (800) 981-8333 línea de maltrato
Email:
Help Center for Rape Victims (CAVV in Spanish)
Centro Médico Norte
Calle Periferial Interior Bo. Monacillos
Río Piedras, PR
Hotline:
(787) 765-2285 (24 hrs)
Public services center of the Department of Health. The program helps survivors of sexual assault and domestic violence by providing and coordinating immediate medical and psychosocial services. The services include: a 24-hour helpline; in-person, phone, and virtual counseling; medical, legal and social services advocacy; individual and group therapy; crisis intervention; referrals; workshops; and more. The program has offices located in San Juan (central), Arecibo, Caguas, Fajardo, Ponce, and Mayagüez. Serving all of Puerto Rico, including Vieques and Culebra.
Arecibo: (787) 765-2929 ext. 6321, 6354
Caguas: (787)765-2929 ext. 5599
Fajardo: (787) 765-2929 ext. 6390
Mayagüez: (787) 765-2929 ext. 5761
Ponce: (787)290-3636 ext. 5944
San Juan: (787) 765-2929 ext. 5940
Office of the Women’s Advocate (OPM)
161 Avenida Juan Ponce de León
San Juan, PR 00917
Hotline:
(787) 722-2977 (24 hrs)
Phone:
(787) 721-7676, (877) 722, 2977
The mission of the OPM is to ensure the full development of women, promote equality and equity, eradicate all forms of discrimination and violence, educate the community, and promote and enforce the public policies that guarantee women’s human rights. Its helpline for victims of domestic violence is available 24 hours a day.
Peace Coordinator for Women (Puerto Rico Coalition Against Domestic Violence and Sexual Assault)
406 Calle Capitán Espada Esquina
Cll Padre Las Casas
San Juan, PR 00918
Phone:
(787) 281-7579
Email:
CPM is a coalition of organizations and individuals working on behalf of all diversities of women who face violence of any kind. They provide support, technical assistance, and education to service organizations to increase the capacity of their programs to address all forms of gender-based violence. They also demand changes in public policy to change the conversation about domestic and sexual violence in Puerto Rico. CPM’s website has a directory of service providers for survivors.
Traveler’s Aid Office
Aeropuerto Luis Muñoz Marín
Carolina, PR
Phone:
(787) 791-1034
Help for victims of domestic violence in cases of crisis to leave the country.
