WomensLaw serves and supports all survivors, no matter their sex or gender.

Hotline

Administrative

V replies and asks to change their phone number or email address in our system

[NOTE TO VOLUNTEERS: IF THIS ISSUE COMES UP, PLEASE CONTACT YOUR REVIEWER FOR GUIDANCE. IN OUR SYSTEM, WE WILL ARCHIVE- NOT DELETE- THE ORIGINAL EMAIL.]

We received your request to update your email address in our system. I am so sorry but for security purposes, we cannot change a user’s email address. Also, because you notified us that the email address you were using is not safe, I don’t want to send any information in response to your question in case someone else can access what I send. For your own security, I will delete this conversation that is linked with your old email address. I would still be happy to provide you with legal information if you can please create a new WomensLaw Email Hotline account using a safe email address or create a password-only account. Then, please use the new account to ask your question again so we can reply to you securely. (You can copy and paste your original question to make it easier if you’d like.) I am sorry if this causes any frustration but I hope you understand that we have to take all appropriate security measures to protect the safety of those who write to us.

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