How do I dispute inaccurate information on my credit report?
To dispute inaccurate information, such as a loan or a credit card that you did not open or one that you closed but that still shows up as being open, you can report it to one of the credit bureaus that shows the error and they will contact the company who initiated the account. For example, if your account reflects an open Sears credit card that you don't think you are responsible for opening or that you closed, then the credit bureau will need proof from Sears that you opened the account.1 This process can take 30-90 days, so it’s a good idea to “clean-up” your credit report several months prior to a major purchase to ensure you will be given the best interest rates and terms available.
Below are links for the investigation departments of each credit bureau:
- Equifax - www.investigate.equifax.com
- Experian - https://www.experian.com/disputes/main.html
- TransUnion - https://www.transunion.com:443/credit-disputes/dispute-your-credit
1 Information compiled from Equifax, Experian and TransUnion websites