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National Domestic Violence Hotline: 1-800-799-SAFE (7233) or (TTY) 1-800-787-3224

Where to Find Help

UPDATED June 15, 2015

Sheriff Departments

Puerto Rico

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Before a protection order can take effect, it must be served upon the abuser.  In most states, protection orders are served by the sheriff department.  However, usually in Puerto Rico the order of protection will be served by either the police department or the court's bailiff.  You can contact the clerk of the court in the court that issued your order to find out the procedure for service if you are unsure.  For a list of Puerto Rico courts, check the PR Courthouse Locations page on our site.  If your municipality has a domestic violence intervention program, it is possible they will be the ones to serve the protection order to the abuser.  Here you will find a list of the existing domestic violence intervention programs in Puerto Rico.

city/county



Aguadilla

Domestic Violence Police Unit
Phone: 787-890-2020 / 787-890-2637 / 787-882-2241
Phone: 787-548-0161
Serves: Aguada, Isabela, Moca, Rincón, and San Sebastián. These units investigate domestic violence incidents, provide security and help to provide notification to abusers. Victims/survivors should call the Puerto Rico Police, who will press charges and then refer them to this unit.

Aibonito

Domestic Violence Police Unit
Phone: 787-735-6800 Ext. 2225, 2226, 2227
Phone: 787-548-0172
Serves: Barranquitas, Coamo, Comerío, and Orocovis. These units investigate domestic violence incidents, provide security and help to provide notification to abusers. Victims/survivors should call the Puerto Rico Police, who will press charges and then refer them to this unit.

Arecibo

Domestic Violence Police Unit
Phone: 787-878-4000 Ext. 4901, 4903
Phone: 787-878-7785 / 787-548-0183
Serves: Barceloneta, Camuy, Ciales, Hatillo, Manatí, Morovis, and Quebradillas. These units investigate domestic violence incidents, provide security and help to provide notification to abusers. Victims/survivors should call the Puerto Rico Police, who will press charges and then refer them to this unit.

Bayamón

Domestic Violence Police Unit
Phone: 787-269-2424 Ext. 4091, 4168, 4191
Phone: 787-785-8063 / 787-548-0186
Serves: Cataño, Corozal, Dorado, Guaynabo, Naranjito, Toa Alta, Toa Baja, Vega Alta, and Vega Baja. These units investigate domestic violence incidents, provide security and help to provide notification to abusers. Victims/survivors should call the Puerto Rico Police, who will press charges and then refer them to this unit.

Caguas

Domestic Violence Police Unit
Phone: 787-744-7252 Ext. 3222, 3226
Phone: 787-746-1220 / 787-548-0196
Serves: Aguas Buenas, Cidra, Gurabo, Juncos, and San Lorenzo. These units investigate domestic violence incidents, provide security and help to provide notification to abusers. Victims/survivors should call the Puerto Rico Police, who will press charges and then refer them to this unit.

Carolina

Domestic Violence Police Unit
Phone: 787-257-7500 Ext. 4141, 4143
Phone: 787-548-0211
Serves: Canóvanas, Loíza, and Trujillo Alto. These units investigate domestic violence incidents, provide security and help to provide notification to abusers. Victims/survivors should call the Puerto Rico Police, who will press charges and then refer them to this unit.

Fajardo

Domestic Violence Police Unit
Phone: 787-860-0023
Phone: 787-548-0213
Serves: Ceiba, Culebra, Luquillo, Vieques, and Río Grande. These units investigate domestic violence incidents, provide security and help to provide notification to abusers. Victims/survivors should call the Puerto Rico Police, who will press charges and then refer them to this unit.

Guayama

Domestic Violence Police Unit
Phone: 787-866-2020 Ext. 4990, 4992, 4993
Phone: 787-548-0217
Serves: Arroyo, Cayey, Patillas, and Salinas. These units investigate domestic violence incidents, provide security and help to provide notification to abusers. Victims/survivors should call the Puerto Rico Police, who will press charges and then refer them to this unit.

Humacao

Domestic Violence Police Unit
Phone: 787-852-1224 Ext. 4110, 3401
Phone: 787-548-0220
Serves: Las Piedras, Maunabo, Naguabo, and Yabucoa. These units investigate domestic violence incidents, provide security and help to provide notification to abusers. Victims/survivors should call the Puerto Rico Police, who will press charges and then refer them to this unit.

Mayaguez

Divisiones Especializada en Violencia Doméstica de la Policía
Phone: 787-832-9696 Ext. 4871, 4061, 4162
Phone: 787-548-0226
Provee servicios a Añasco, Cabo Rojo, Hormigueros, Lajas, Las Marías, Maricao, Sabana Grande y San Germán. Estas divisiones investigan los incidentes de violencia doméstica, proveen seguridad y ayudan en la notificación a los/as agresores/as. Las víctimas/sobrevivientes deben llamar a la Policía de Puerto Rico, que hace la querella y luego refiere a esta división.

Ponce

Domestic Violence Police Unit
Phone: 787-284-4040 Ext. 4901, 4902, 4903
Phone: 787-844-7905 / 787-548-0240
Serves: Guayanilla, Juana Díaz, Peñuelas, Santa Isabel, and Villalba. These units investigate domestic violence incidents, provide security and help to provide notification to abusers. Victims/survivors should call the Puerto Rico Police, who will press charges and then refer them to this unit.

San Juan

Domestic Violence Police Unit
Phone: 787-792-6734 / 787-548-0269
Phone: 787-782-1050 Ext. 4392, 4610, 4614
These units investigate domestic violence incidents, provide security and help to provide notification to abusers. Victims/survivors should call the Puerto Rico Police, who will press charges and then refer them to this unit.

Utuado

Domestic Violence Police Unit
Phone: 787-894-4040 Ext. 4190, 4168, 4169
Phone: 787-894-8206 / 787-548-0270
Serves: Adjuntas, Jayuya, and Lares. These units investigate domestic violence incidents, provide security and help to provide notification to abusers. Victims/survivors should call the Puerto Rico Police, who will press charges and then refer them to this unit.

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