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National Domestic Violence Hotline: 1-800-799-SAFE (7233) or (TTY) 1-800-787-3224

Where to Find Help

UPDATED June 15, 2015

Sheriff Departments

Puerto Rico

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Before a protection order can take effect, it must be served upon the abuser.  In most states, protection orders are served by the sheriff department.  However, usually in Puerto Rico the order of protection will be served by either the police department or the court's bailiff.  You can contact the clerk of the court in the court that issued your order to find out the procedure for service if you are unsure.  For a list of Puerto Rico courts, check the PR Courthouse Locations page on our site.  If your municipality has a domestic violence intervention program, it is possible they will be the ones to serve the protection order to the abuser.  Here you will find a list of the existing domestic violence intervention programs in Puerto Rico.

city/county



Caguas

Domestic Violence Police Unit
Phone: 787-744-7252 Ext. 3222, 3226
Phone: 787-746-1220 / 787-548-0196
Serves: Aguas Buenas, Cidra, Gurabo, Juncos, and San Lorenzo. These units investigate domestic violence incidents, provide security and help to provide notification to abusers. Victims/survivors should call the Puerto Rico Police, who will press charges and then refer them to this unit.

Carolina

Domestic Violence Police Unit
Phone: 787-257-7500 Ext. 4141, 4143
Phone: 787-548-0211
Serves: Canóvanas, Loíza, and Trujillo Alto. These units investigate domestic violence incidents, provide security and help to provide notification to abusers. Victims/survivors should call the Puerto Rico Police, who will press charges and then refer them to this unit.

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